Claremont Behavioral Services: = Employee/Family

From: Subject: Claremont Behavioral Services: Employee/Family Date: Thu, 13 Dec 2007 09:53:46 -0800 MIME-Version: 1.0 Content-Type: multipart/related; type="text/html"; boundary="----=_NextPart_000_0000_01C83D6E.0DD8AD60" X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198 This is a multi-part message in MIME format. ------=_NextPart_000_0000_01C83D6E.0DD8AD60 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Content-Location: http://www.claremonteap.com/employee/index.html Claremont Behavioral Services: = Employee/Family

Get a = Quote!=20

Employee=20 Menu

	4	FAQ
	4	Training=20 Video=20
	4	Counseling=20
	4	Legal=20 Services
	4	Financial=20 Assistance
	4	Dependent=20 Care
	4	Help=20 Hotline
	4	Self-Asessments
	4	Legal/Financial = Tools
	4	Resource=20 Packets
	4	Community=20 Resources
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	4	Newsletter<= /A>
	4	Contact = Us!=20 =

Employee/Family Member=20

CLAREMONT = UNDERSTANDS=20 that personal issues can affect every aspect of one's life, = including=20 work. Whether an employee or family member, every caller can = receive=20 confidential assistance by calling the toll-free Claremont EAP = with any=20 personal matter or problem, whether or not work performance has = become an=20 issue. Claremont's clinically trained, master's-level counselors = provide=20 every caller with easy and toll free telephone or web access to = referrals=20 for carefully screened services that are offered by the right EAP=20 specialists. Claremont can refer callers to individual, in-person=20 counseling, access to legal advice and financial consultation, a = medical=20 advice line, child or elder care referrals, work/life issue advice = and=20 community services referrals, and/or expert written information = that helps=20 in managing your personal and work life.

Eligibility/Dependent Coverage that Encourages Use =

We want = you and=20 your family members to use our services. In addition to = employees,=20 domestic partners, family members living at home and children = registered=20 at college away from home are eligible for Claremont's EAP = benefits.=20 Requests to consider other family members are considered on a = case-by-case=20 basis.

Our = Response to=20 Your Call is Timely and Expert

Telephone = calls are=20 answered 24/7, 365 days a year by clinically trained EAP = counselors. In=20 routine cases, a first time, in person appointment with a = Claremont=20 provider generally occurs within five business days after the call = is=20 received. In emergency cases, a same day or immediate appointment = is=20 arranged, depending on the urgency of the situation.

Confidentiality=20

The EAP is = a=20 confidential service. Information about employees/family members = is=20 disclosed only with a voluntarily signed, written Release of = Information=20 Agreement, or in special circumstances if disclosure is required = by state=20 or Federal laws or by a court. This means that employers do not = receive=20 the names of employees using Claremont's services, unless that = employee=20 has signed a Release of Information document agreeing to disclose=20 information.

Non-English=20 Speaking Services

AT&T = Language Line=20 and multilingual providers are available upon request. We = encourage=20 diversity in our provider network and are interested in adding = expert=20 providers who speak both English and another language fluently. = Recently,=20 we have added several hundred providers to our network, a number = of whom=20 speak Spanish or Asian languages.